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FAQ


 

What do we do?

We design swimsuits inspired by the stories of women that have disfigurement, disabilities and chronic illnesses. All swimsuits are designed with the input of members of this community so that not only them, but all of our customers can feel empowered to tell their story and learn how to accept and love themselves. 


How does it work?

We work directly with members of the community to design swimsuits that make them feel comfortable and confident in their bodies. We collect data about fit and preference from them before starting our design process. Before we make samples, we share our designs with them to get feedback and once the design is approved we go into sample making and then production.

Creating swimsuits inspired by the experiences of the disability, disfigurement and chronic illnesses community helps lower stigma since not only does the swimsuit positively represent their experience, but also each suit comes with a bag that has a story printed on it for our collaborators to feel more comfortable sharing their story with others. We hope that by sharing their story, more people can understand the experience of this community and we can inspire all to feel more comfortable and confident in their own bodies.  


Why do we do what we do?

In 2016, there were 486,000 burn injuries in the US and each year approximately 150,000 babies are born with birth defects. A recent study found that more than a third of people with visual difference are discriminated at work. People with disabilities are still twice as likely to be unemployed. People fear that which they don’t understand. With your help, we can raise awareness and empathy towards this resilient community. 


How does our sizing work?

Below is our sizing chart, if you don’t see your size please send us an email to marialuisa@migaswimwear.com


SIZES  BUST WAIST HIP
XS 31-32 24-25 35-36
S 33-34 26-27 37-38
35-36 28-29 39-40
L 37-39 30-32 41-43

 

I want a custom swimsuit! How can I get one?

We are always looking for collaborators. If you would like to participate in the design process of our next collection you can email us at marialuisa@migaswimwear.com


Are we sustainable?

Sustainability starts at the beginning of our design process, our packaging and continues throughout the lifespan of your suit. Our packaging is 100% recycled and we do not use hangtags. All of our swimsuits are made with sustainable fabrics made from regenerated polyamide yarn. The Italian sun-protective fabric is twice as resistant to chlorine and suntan oils so that your swimsuit can stay with you for many years to come. 


Returns and Exchanges


What is our return policy?

We know finding the right size sometimes can be tricky. We offer a 30-day return and exchange policy. All returned items must be unworn and undamaged with their original tags still attached. Customer is responsible for return shipping costs. 

To be eligible for a return or exchange, please contact us at marialuisa@migaswimwear.com to receive a return authorization prior to shipping. Please include your order number and the reason for the return or exchange within your message, and we'll get back to you as soon as possible. 

 How do exchanges work?

We only replace items if they are defective or damaged. If you need to exchange your product for a different size, please send us an email at marialuisa@migaswimwear.com 

Where can to send your return or exchange to?

Please mail product to: 360 E 88th St. 34A, New York, NY 10012

Customer is responsible for return shipping costs. Shipping costs are non-refundable. Please consider using a trackable shipping service and/or purchasing shipping insurance, as our swimsuits are very special.

  

Afterpay

What is Afterpay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments made every 2 weeks without any interest.

How does Afterpay work?

You can just shop at MIGA Swimwear and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – it’s that easy!

Please note, all items in your shopping bag must be eligible for Afterpay.

How does the payment schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

Want to learn more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.

* If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. See Purchase Payment Agreement for complete terms.

 

Anything else?

If we didn’t answer your questions, do reach out to marialuisa@migaswimwear.com

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