FAQ

 

What do we do?

We design swimsuits with the stories of women that have disfigurement, disabilities and chronic illnesses to combat stigma. All swimsuits are designed with the input of this community so that our collaborators can feel empowered to tell their story and for non-disfigured and able-bodied people that want to learn how to accept and love themselves through the lessons of this community.


How does it work?

We work directly with members of the community to create swimsuits that make them feel comfortable and confident at the beach or the pool. We do this by collecting detailed information before our design process and then testing our designs with members of the community directly. Creating swimsuits inspired by these experiences helps lower stigma since not only does the swimsuit positively represent their experience but also, the story that comes with each bathing suit allows for our collaborators to feel more comfortable sharing their story with others.   


Why do we do what we do?

In 2016, there were 486,000 burn injuries in the US and each year approximately 150,000 babies are born with birth defects. A recent study found that more than a third of people with visual difference are discriminated at work. People fear that which they don’t understand. With your help, we can raise awareness and empathy towards this resilient community. 


How does our sizing work?

Below is our sizing chart, if you don’t see your size please send us an email to marialuisa@migaswimwear.com

MIGA Swimwear size chart

I want a custom swimsuit! How can I get one?

We are always looking for collaborators. If you would like to participate in the design process of our next collection, Resort 2021, you can email us at marialuisa@migaswimwear.com


How are we sustainable?

Sustainability starts at the beginning of our design process, continues with our packaging until it reaches you. All of our swimsuits are made with Italian sun-protective fabrics made from sustainable, regenerated polyamide yarn. The fabric is twice as resistant to chlorine and suntan oils so that your swimsuit can stay with you for many years to come. Additionally, all of our packing is 100% recycled. 


Returns and Exchanges


What is our return policy?

We know finding the right size sometimes can be tricky! We offer a 30-day return and exchange policy. All returned items must be unworn and undamaged with their original tags still attached. Customer is responsible for return shipping costs. 

To be eligible for a return or exchange, please contact us at marialuisa@migaswimwear.com to receive a return authorization prior to shipping. Please include your order number and the reason for the return or exchange within your message, and we'll get back to you as soon as possible. 

 

How do exchanges work?

We only replace items if they are defective or damaged. If you need to exchange your product for the same item, please send us an email at marialuisa@migaswimwear.com 


Where can you mail your return or exchange to?

Please mail product to: 246 Mott Street Apt.22, New York, NY 10012

Customer is responsible for return shipping costs. Shipping costs are non-refundable. Please consider using a trackable shipping service and/or purchasing shipping insurance, as our swimsuits are very special.


Anything else?

If we didn’t answer your questions, do reach out to marialuisa@migaswimwear.com

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